iPhone Guide

How to use the iPhone App

A short guide on using the On-Demand Transit rider app for iOS

 

  1. On your Apple device, visit the App Store

  2. Search for On Demand Transit Rider

  3. Download the app

 
You will need to enter your organization’s Transit Code to ensure you’re connecting
to the correct transit service.

  1. Visit your organizations website, or ask your organization for the code

  2. Enter the code

  1. Select the icon on the bottom right of the login screen, then select sign up

  2. Review the terms and conditions

  3. Enter an e-mail and password, then press sign up

  4. Check your e-mail inbox, and select the confirmation link within the confirmation e-mail

  1. Enter your e-mail and password

  2. Press the Login button

 
On the dashboard, press new ride. Enter the following:

  1. Choose your service area

  2. Choose your From and To locations

  3. Enter the number of people riding with you

  4. Choose the time of your ride

  5. Press Add Ride

 
After requesting a ride, you can monitor it in your app using the current screen.

  1. After requesting a ride, you will be assigned to a vehicle.

  2. As your vehicle approaches, your screen will read Coming Soon and give you an ETA.

  3. Once your vehicle arrives, confirm your boarding with your driver

 
You can cancel a ride at anytime, or re-book rides that were booked in the past.

  1. Navigate to the main menu and select Rides

  2. Find the ride your interested in, then swipe it to the left

For active rides, you’ll find a cancel option. For past rides, you’ll find re-book and hide options